Privacy Policy
This privacy policy describes how we collect, use, and protect your personal information when you use our online platform, which provides a service comparing mobile operators in Singapore, focusing on SIM-only and contract plans for expats and digital nomads. By using this service, you agree to the terms outlined in this policy.
Information We Collect
We collect various types of information in connection with the service.
Information you provide directly: This includes information you voluntarily provide when you interact with our site, such as when you submit forms to receive comparisons, subscribe to newsletters, or contact us. This may include details you provide about your usage patterns, preferences, or demographic information relevant to finding suitable plans.
Information collected automatically: When you visit our site, we may automatically collect certain information about your device and usage. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We may also collect information about how you interact with the service, such as the features you use and the comparisons you view.
Information from third parties: We may receive information about you from third-party sources, such as analytics providers or partners who assist in operating our service, subject to their privacy policies.
How We Use Your Information
We use the information we collect for various purposes:
To provide, operate, and maintain our online platform and services.
To understand your preferences and provide relevant comparisons of mobile plans.
To improve and personalize your experience on our site.
To develop new features and functionality.
To communicate with you, respond to your inquiries, and provide customer support.
To send you technical notices, updates, security alerts, and support and administrative messages.
To monitor and analyze trends, usage, and activities in connection with our service.
To detect, prevent, and address technical issues, fraud, and security incidents.
To comply with legal obligations and enforce our terms and policies.
To provide marketing and promotional information, in accordance with applicable law and your preferences.
Sharing Your Information
We may share your information with third parties in the following circumstances:
With service providers: We may share information with third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, marketing, and customer support. These third parties are required to protect your information and use it only for the purposes for which it was disclosed.
For business transfers: In the event of a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
For legal compliance and protection: We may disclose your information if required to do so by law, in response to a court order, subpoena, or other legal process, or if we believe such action is necessary to comply with legal obligations, protect our rights or property, or ensure the safety of our users or the public.
With your consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell your personal information to third parties.
Data Security
We implement reasonable security measures designed to protect your information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymize it.
Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information. These rights may include:
The right to access your personal information.
The right to request correction of inaccurate or incomplete information.
The right to request erasure of your personal information.
The right to restrict the processing of your personal information.
The right to object to the processing of your personal information.
The right to data portability, allowing you to receive your data in a structured, commonly used, and machine-readable format.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with a supervisory authority.
To exercise these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable law.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to collect information about your usage patterns, remember your preferences, and improve your experience. Cookies are small data files stored on your device. You can manage your cookie preferences through your browser settings, but note that disabling cookies may affect the functionality of the service. We may also use third-party analytics services that use cookies or other tracking technologies to collect information about your usage of our site and other websites.
Children's Privacy
Our service is not intended for children under the age of majority in their jurisdiction. We do not knowingly collect personal information from individuals under that age. If we become aware that we have collected personal information from a child without appropriate legal consent, we will take steps to remove that information.
Changes to this Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our site. Your continued use of the service after the changes become effective constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, you can contact us by postal mail at:
1 Raffles Place, Tower 2
Singapore
048616
Singapore